Encountering a perfect translation service is impossible
However, it is possible to find
the right translation company for your business. You must go beyond the simple
linguistic correction of the translation and also take into account its
experience in specific fields or its commitment to technological innovation, as
well as flexibility, speed and reliability of its responses to the needs of its
customers, among other factors. Below we present a short six-point guide to
help you find the perfect translation services in
malta.
Check your references and certifications:
Make sure the agency has relevant
accreditations, which specifies and establishes requirements for translation
processes, translator qualifications and other relevant aspects. Choosing an
agency with this certification offers an additional guarantee of
professionalism and quality.
Review and quality control process implemented:
Look for a translation agency
that has implemented rigorous stages of verification and review of
translations, applying the "four eyes" principle whereby a second
translator reviews the work and ensures the accuracy and suitability of
translations according to customer needs. Review by a second translator helps
identify and correct any linguistic errors, ambiguities or inaccuracies,
ensuring that the final translation is as correct as possible.
Use of translation assistance technology:
Check if the translation agency
uses translation support tools that help maintain the consistency and
efficiency of translations, while reducing delays and costs.
Customer service:
Good customer service, with
prompt response to inquiries, is a sign of professionalism and commitment to
customer satisfaction, promptly responding to any questions, adjustment needs
or urgent issues that may arise. Agile and efficient customer service reflects
the agency's ability to proactively manage its resources and ensure the outcome
is consistent with its clients' needs.
Security and confidentiality:
Ensure that the translation
agency adopts strict policies to protect the confidentiality and security of
your data, through the adoption of policies for the use of encryption
technologies and backup of your data, data transfer protocols secure data and
the implementation of confidentiality agreements with its customers and
collaborators (NDA).
The careful selection of a translation
agency not only guarantees the quality of the translated work, but also that
the message is transmitted in an efficient and technically correct manner,
depending on your field of activity and your target audience, fundamental
aspects in a globalized world.
Choose native translators
To obtain a translation of
impeccable quality, ensure with the agency that it will be carried out by a
native translator (i.e. a translator who translates into their native
language).
Why favor native translators?
Only the native translation
maltese language expert is capable of detecting all the linguistic
and cultural subtleties of his native language. It is therefore essential, to
avoid any risk of translation or approximation errors, to use a translator who
translates into their mother tongue.
If a translation agency offers
you an English-speaking translator for the translation of a text into French,
now is the time to remove this agency from your list. For reasons of ethics,
quality translation agencies will never offer you this option.
Native speaker vs native translator
The job of translator cannot be
improvised! This is a profession that requires specific training and diplomas.
A native speaker does not
necessarily have all the necessary skills. It is essential to call on a
professional in the field, who has acquired all the required skills during an
adapted and recognized course.
Choosing the right translation agency: what to remember
Several criteria must therefore
be taken into consideration when choosing the right translation agency
including professional
proofreading services. Taking the time to study them one by one is
essential, because a successful translation will allow you to establish
yourself on the market and gain credibility against your competitors. As a
client, find out about the methodology put in place by the agency to obtain a
quality translation, and ensure that it is committed to respecting it.
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